Terms & Conditions

Last Updated: December 7, 2024

Welcome to Slope. These Terms & Conditions ("Terms") are a legal agreement between you and Hensonism LLC (doing business as "Slope," "we," "us," or "our") governing your use of the Slope service at https://slope.fit.

By creating an account or using Slope, you agree to these Terms. If you don't agree, please don't use our service.

1. Service Description

Slope is a minimal, privacy-first weight tracking and coaching service that uses artificial intelligence to provide personalized insights and motivation.

What Slope Is:

  • A tool for tracking weight trends and progress over time
  • An AI-powered coaching companion for weekly reflections and goal-setting
  • A calorie tracking assistant with AI-powered estimation
  • A motivational support system for your wellness journey

What Slope Is NOT:

  • Medical advice or treatment
  • A medical device or diagnostic tool
  • A substitute for professional healthcare
  • A guarantee of any specific health outcomes

All AI-generated summaries, goals, and recommendations are suggestions for informational and motivational purposes only. Slope does not provide medical advice. Always consult with qualified healthcare professionals regarding your health, weight, and wellness decisions.

2. Eligibility

To use Slope, you must:

  • Be at least 18 years of age
  • Provide a valid email address for authentication
  • Have the legal capacity to enter into these Terms
  • Not be prohibited from using the service under applicable laws

Slope is not intended for use by anyone under 18 years of age. We do not knowingly collect information from minors. If we discover that a user under 18 has created an account, we will terminate it immediately.

3. Account and Authentication

Slope uses passwordless authentication via magic links sent to your email. This means:

  • We never store passwords (because there aren't any!)
  • You're responsible for securing your email account
  • Anyone with access to your email can access your Slope account
  • You should enable two-factor authentication on your email for additional security

Account Responsibilities

You agree to:

  • Provide accurate and complete information
  • Maintain one account per person (no multiple accounts)
  • Keep your email credentials secure
  • Notify us immediately of any unauthorized access
  • Not share your account with others
  • Use your account only for lawful purposes

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Subscription and Billing

Service Tiers

Free Trial

  • 14-day trial period with full access to Slope+ features
  • No credit card required for trial
  • Automatically converts to free tier after trial unless you subscribe

Free Tier (after trial ends)

  • Basic weight tracking and logging
  • Limited data history
  • No AI coaching features

Slope+ Subscription

  • Unlimited weight history
  • AI-powered weekly summaries and goal-setting
  • Cumulative journey summaries
  • Calorie tracking with AI estimation
  • Monthly billing: $5/month
  • Annual billing: $30/year (save $30/year)

Billing and Payment

  • All payments processed securely through Stripe
  • Subscriptions automatically renew unless cancelled
  • You authorize us to charge your payment method for all fees
  • Monthly subscriptions renew on the same day each month
  • Annual subscriptions renew on the anniversary of your subscription date

Cancellation and Refunds

  • Cancel your Slope+ subscription anytime from your account settings
  • Cancellation takes effect at the end of your current billing period
  • You retain Slope+ access until the end of your paid period
  • No refunds for partial billing periods or unused time
  • After cancellation, your account reverts to the free tier
  • No charges will be made after cancellation takes effect

Price Changes

  • We reserve the right to change subscription prices
  • You'll receive at least 30 days' notice of price increases via email
  • Price changes apply at your next renewal after the notice period
  • If you don't agree to a price change, cancel before your next billing date

Taxes

  • Prices do not include applicable sales tax, VAT, or other taxes
  • You're responsible for any taxes based on your location
  • Taxes are calculated and collected at checkout based on your billing address

5. Acceptable Use

You agree to use Slope only for lawful, personal, non-commercial purposes.

You MAY:

  • Track your weight and wellness journey
  • Use AI features to generate insights and suggestions
  • Share your progress as you see fit
  • Provide feedback and feature suggestions

You MAY NOT:

  • Violate any laws or regulations
  • Infringe on others' intellectual property or privacy rights
  • Harass, abuse, or harm others
  • Use the service for commercial purposes without our written permission
  • Reverse engineer, decompile, or attempt to extract source code
  • Use automated tools (bots, scrapers) to access the service
  • Circumvent rate limits, generation limits, or other restrictions
  • Attempt to gain unauthorized access to our systems
  • Introduce viruses, malware, or malicious code
  • Interfere with or disrupt the service or servers
  • Impersonate others or misrepresent your affiliation
  • Use the service to collect information about other users

Violation of acceptable use may result in immediate account termination.

6. AI-Generated Content

Nature of AI Suggestions

Slope uses artificial intelligence to generate:

  • Weekly summaries of your progress
  • Goal suggestions for upcoming weeks
  • Calorie estimates for food and exercise descriptions
  • Journey summaries of your overall progress

Important Limitations

Not Medical Advice: AI-generated content is for informational and motivational purposes only. It is not medical, nutritional, or professional advice.

Accuracy Not Guaranteed: AI models can make mistakes. Calorie estimates may be inaccurate. Summaries may misinterpret your reflections. Goals may not be appropriate for your situation.

Your Responsibility: You are solely responsible for decisions you make based on AI-generated content. Always use your own judgment and consult healthcare professionals for medical decisions.

No Liability: We are not liable for outcomes resulting from following AI suggestions, including weight changes, health impacts, or other consequences.

Generation Limits

  • Calorie generation is limited to a set number of requests per month
  • Weekly summary regeneration is limited to 5 times per week
  • Limits are designed to ensure service quality and manage costs
  • Attempting to circumvent limits violates these Terms

7. Intellectual Property

Our Property

Slope and all its contents (design, code, text, graphics, logos, features) are owned by Hensonism LLC and protected by copyright, trademark, and other intellectual property laws.

You receive a limited, non-exclusive, non-transferable license to access and use Slope for personal purposes only. This license does not grant you any ownership rights.

Your Content

You retain all rights to content you create in Slope:

  • Weight entries and notes
  • Weekly reflections and personal context
  • Calorie tracking entries
  • Goals and settings

By using Slope, you grant us a limited license to use your content solely to:

  • Provide our service to you
  • Generate AI coaching insights
  • Improve our service (in anonymized, aggregated form)

We will never sell your content or use it for purposes beyond providing and improving Slope.

Feedback

If you provide feedback, suggestions, or ideas about Slope, we may use them without any obligation to compensate you or maintain confidentiality (unless we have a separate agreement with you).

8. Privacy and Data

Your privacy is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Key points:

  • We collect minimal data necessary to provide our service
  • We never sell your data to third parties
  • We send health data to AI models without any identifying information
  • You can export or delete your data anytime
  • See the Privacy Policy for complete details

9. Disclaimers and Warranties

Service Provided "AS IS"

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SLOPE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

We specifically disclaim:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties of non-infringement
  • Warranties that the service will be uninterrupted, secure, or error-free
  • Warranties regarding the accuracy, reliability, or completeness of content
  • Warranties that defects will be corrected
  • Warranties regarding AI-generated content accuracy or suitability

No Medical Advice

Slope is not a medical service. We do not:

  • Diagnose, treat, cure, or prevent any disease or condition
  • Provide medical, nutritional, or professional health advice
  • Replace the need for professional healthcare
  • Guarantee any health outcomes or weight loss results

Consult healthcare professionals for medical advice, diagnosis, treatment, and before starting any diet or exercise program.

Third-Party Services

We are not responsible for:

  • Third-party services (OpenAI, PostHog, Stripe, SendGrid)
  • Interruptions caused by third-party failures
  • Actions or omissions of third parties
  • Content or accuracy of third-party websites linked from Slope

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

Damages Cap

Our total liability to you for all claims arising from or related to Slope is limited to the amount you paid us in the 12 months preceding the claim (maximum $60 for annual subscribers, or $5 for monthly subscribers).

Excluded Damages

WE ARE NOT LIABLE FOR:

  • Indirect, incidental, special, consequential, or punitive damages
  • Lost profits, revenue, data, or business opportunities
  • Service interruptions or data loss
  • Unauthorized access to your account
  • Third-party actions or content
  • Weight loss results or health outcomes
  • Reliance on AI-generated content
  • Any damages beyond the liability cap above

Jurisdictional Limitations

Some jurisdictions don't allow exclusions or limitations of certain warranties or damages. If these laws apply to you, the above limitations may not apply in full, but will apply to the maximum extent permitted by law.

Essential Purpose

These limitations are fundamental to our agreement. Without them, we could not offer Slope at its current price.

11. Indemnification

You agree to indemnify, defend, and hold harmless Hensonism LLC, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorney fees) arising from:

  • Your use or misuse of Slope
  • Your violation of these Terms
  • Your violation of any rights of another person or entity
  • Your content or conduct on Slope
  • Your negligence or willful misconduct

We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, at your expense.

12. Termination

Your Right to Terminate

You may terminate your account anytime by:

  • Deleting your account through account settings
  • Contacting us to request account deletion

Upon termination:

  • Your subscription will be cancelled (no refunds for unused time)
  • Your data will be deleted within 30 days per our Privacy Policy
  • You lose access to Slope immediately

Our Right to Terminate

We may suspend or terminate your account immediately if:

  • You violate these Terms or our Privacy Policy
  • You engage in fraudulent activity or abuse
  • We're required to do so by law
  • We discontinue Slope (with 30 days' notice if possible)

We may also terminate free accounts that have been inactive for 12+ months.

Effect of Termination

Upon termination by either party:

  • Your right to use Slope ends immediately
  • All licenses granted to you terminate
  • Sections of these Terms that by nature should survive (disclaimers, liability limitations, dispute resolution) remain in effect

13. Dispute Resolution

We hope to never have disputes, but if we do, here's how they'll be resolved:

Informal Resolution First

Before filing any formal claim, you agree to contact us and attempt to resolve the issue informally. Provide a detailed description of the dispute and your proposed resolution. We'll do the same if we have a claim against you. Most disputes can be resolved quickly this way.

Binding Arbitration

If we can't resolve a dispute informally within 60 days, you and we agree to resolve it through binding arbitration rather than in court, except as specified below.

Arbitration Terms:

  • Conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules
  • Held in New Jersey or remotely (by phone, video, or written submission)
  • One neutral arbitrator will decide the dispute
  • Arbitrator's decision is final and binding
  • Arbitration fees paid per AAA rules (we'll cover costs beyond what you'd pay in court for claims under $10,000)

What Can Be Arbitrated: Any dispute, claim, or controversy arising from or relating to these Terms or Slope, including:

  • Breach of contract claims
  • Tort claims
  • Statutory claims
  • Claims that arose before these Terms

Exceptions to Arbitration

Either party may instead bring an individual action in small claims court if the claim qualifies and remains in small claims court.

Either party may seek injunctive relief in court for intellectual property infringement or unauthorized access to systems.

No Class Actions

YOU AND WE AGREE THAT DISPUTES MUST BE BROUGHT ON AN INDIVIDUAL BASIS ONLY. You may not:

  • Bring a claim as a plaintiff or class member in a class action, consolidated action, or representative action
  • Combine your claim with claims of other users
  • Arbitrate claims as part of a class or consolidated arbitration

The arbitrator may not consolidate claims or create a class arbitration.

Opt-Out of Arbitration

You may opt out of this arbitration agreement by contacting us within 30 days of first accepting these Terms. Your notice must include:

  • Your name and email address associated with your Slope account
  • A clear statement that you opt out of the arbitration agreement

If you opt out, all other parts of these Terms still apply, and disputes will be resolved in court per the Governing Law section below.

Severability

If any part of this arbitration provision is found to be invalid or unenforceable, the remainder of these Terms will continue to apply, but the arbitration provision will not apply to the dispute.

14. Governing Law

These Terms are governed by the laws of the State of New Jersey and the United States, without regard to conflict of law principles.

If arbitration doesn't apply (because you opted out or the claim is exempt), you agree that any legal action must be brought exclusively in state or federal courts located in New Jersey, and you consent to personal jurisdiction there.

15. Changes to These Terms

We may modify these Terms from time to time. When we do:

  • We'll post the updated Terms on this page with a new "Last Updated" date
  • For material changes, we'll notify you via email at least 30 days before they take effect
  • Your continued use of Slope after changes take effect means you accept the new Terms
  • If you don't agree to the changes, you must stop using Slope and may delete your account

Changes won't apply retroactively except as required by law.

16. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding Slope and supersede any prior agreements.

No Waiver

Our failure to enforce any provision of these Terms doesn't waive our right to enforce it later. Any waiver must be in writing and signed by us.

Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions continue in full effect, and the invalid provision will be modified to achieve its intent to the extent possible.

Assignment

You may not assign or transfer these Terms or your Slope account without our written consent. We may assign these Terms to any affiliate or in connection with a merger, acquisition, or sale of assets. You'll be notified of any assignment that materially affects your rights.

Force Majeure

We're not liable for delays or failures in performance resulting from causes beyond our reasonable control, including acts of God, war, terrorism, labor disputes, internet outages, government actions, or third-party service failures.

No Third-Party Beneficiaries

These Terms don't create any third-party beneficiary rights except for Hensonism LLC's affiliates, officers, directors, employees, and agents (who can enforce provisions protecting them).

Notices

We may provide notices to you via:

  • Email to your registered email address
  • Posting on the Slope website or in the service
  • In-app notifications

Notices to us should be sent to the contact information below.

17. Contact Information

If you have questions about these Terms or need to contact us:

Hensonism LLC (DBA Slope)
Registered in New Jersey
Website: https://slope.fit
Contact us

For legal notices or disputes: Use our contact form and include "Legal Notice" in the subject line.

Thank you for using Slope! These Terms help us provide you with a great service while protecting both of us. If you have questions or concerns, we're here to help.